Newly-deceased Eleanor Shellstrop is sent to the Good Place but only by mistake; Eleanor is determined to become a better person in her afterlife with help from friends Chidi and Janet.

Eleanor tries to prove to Chidi that she's worthy of his help; Tahani and Jianyu try to help Michael cope with a mysterious flaw in his neighborhood.

Chidi starts giving Eleanor formal lessons in ethics -- the first lesson is to be kind to your neighbor; Michael and Janet assist Chidi in finding a new hobby.

Eleanor has a hard time remaining hidden; Michael asks Tahani to assist a neighbor in finding her true purpose.

Teaching Eleanor about ethics becomes a full-time job for Chidi; Michael and Janet must deal with an emergency.

Eleanor helps Michael with an important task that could determine her fate; Chidi agrees to help out his friend.