The Hotel

Revealing life for guests and staff in a typical three-star British holiday hotel.

The Grosvenor Hotel is a traditional British holiday hotel with a difference; at the helm is manager Mark Jenkins, a seaside hotel entrepreneur who lives alone in one of his own guest bedrooms.

The Damson Dene hotel is full of families and their young children off from school for the holidays; even manager Wayne, who normally loves the family atmosphere, admits that if he were going on a vacation he'd chose a child-free hotel.

Revealing life for guests and staff in a typical three-star British holiday hotel.

Revealing life for guests and staff in a typical three-star British holiday hotel.

One of the hotel's showers appears inexplicably occupied baffling staff and guests alike, and an Evangelical Christian couple check in.