Timber Creek Lodge

Timber Creek Lodge opens for business as the staff tries to find the balance between five-star service and entertaining their first guests - U.S. Military alpha men celebrating a bachelor party. Assistant Lodge Manager Jamie attempts to navigate through Lodge Manager Katy’s hands-off leadership style. Mark and Jenna spark up a not-so-secret romance. The VIP Mountain Hosts show the guests the time of their lives heli-skiing, slip n’ sliding and partying, but their obsession with keeping the guests happy obstructs the "landscape" of their professionalism and puts the future of the lodge in jeopardy.

Mark and Jenna must face the music after using the lodge for extracurricular activities; the Nubry Bloggers arrive with many last-minute demands; a stubborn Nikita refuses to be a team player, putting a strain on everyone, especially Louise.

Mark reveals incidents from his past; a group of wealthy Texans insert themselves into the staff members' personal lives; Colston has an unexpected connection with one of the guests; Cynthia launches an investigation related to her Tinder date.

Mark's choices impact the lodge and bring him deep regret; Joey calls an end-of-the-season meeting with the team; Cynthia receives a heartbreaking text and does something completely out of character; Jenna settles the score with Mark.