Reveals the world behind the `millionaires door' at Heathrow Terminal 5, a luxury lounge, restaurant, spa and champagne bar reserved for a select few.

We go to the heart of British Airways' New York operations to discover what it takes to keep the 28 flights a day running smoothly on this all important route even as the worst winter on record causes cancellations and delays.

In this final episode we're in the company's main control room with operations manager, and rugby enthusiast, Kevin McKenzie. He reveals how the airline manages the challenges of operating out of the world's most congested airport.

Richard is responsible for delivering the airline's first ever Airbus A350, elite pilots are put through their paces in a new simulator, and the staff of British Airways HQ prepare for a Royal flying visit the commemorate the airline's centenary.

From the men and women who maintain the planes to the people who buy them, our cameras go behind the scenes of Britain's multi-billion pound, flag carrier airline. In Episode 1, with British Airways updating its fleet of aircraft, we join their top pilots as they use flight simulators for the new Airbus A350- but can they hit the high standards required?

Engineers race against the clock to completely refurbish an aircraft interior. As BA starts to update its fleet - will the first of their brand new aircraft be up to scratch? We follow the build and delivery team as they inspect every inch of a brand new Airbus A350 and make sure everything is absolutely perfect before agreeing to take delivery.