Business mogul Joey Gibbons brings together a group of concierges to re-imagine the typical ski vacation; a trio of fun-loving clients do not want to go skiing; Jim cosies up to a woman while dog sledding; a hungover client panics on a gondola.

Elise and Tamara point fingers following a dining disaster on the gondola; Jim connects with six young clients; Kendra takes on a mountaintop vow renewal but a wardrobe malfunction threatens to derail the ceremony.

Jim's injured knee is put to the test during an extreme adventure with snowboarding buddies; Bobby's new clients, who call themselves Vancouver Royalty, make requests that cause problems for Kendra.

Reeling from Elise's accusations, Bobby relays his side of the story to Tamara; Kendra oversees a sexy photo shoot for clients; Lynsey's adventure skills are put to the test when a client gets cold feet; tempers flare at the weekly dinner.