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S1, E1: We're with the chambermaids as they spend days transforming the entire 3rd floor into a palace for foreign royalty who could cancel at a moment's notice. We observe the annual 2 week stay of the Melchors from California who have been coming for over 40 years; and we follow the energetic General Manager Thomas Kochs as he travels to New York to drum up new business from the top US travel agents.
Documentary · Dec 2, 2012 · 56 min