Sergeant Jeffords is stopped by a fellow police officer (guest star Desmond Harrington) while off-duty in his own neighborhood. When the incident escalates, Terry wants to file an official complaint against him, but Captain Holt has other ideas. Meanwhile, Jake and Amy get a glimpse into the difficulties of parenthood and answer some tough questions when they babysit Terry's kids.
Leslie and Ron set their differences aside to help Jeremy Jamm get away from Tammy 2; Ben promises to help April find passion in her life; Andy and Tom go to Chicago.
Mindy becomes convinced that she must get Leo into the best pre-school in Manhattan. However, with Danny out of town, she must enlist the help of her work nemesis, Jody (Garret Dillahunt), to impress the admissions committee.
The battle begins between mother and son when Eddie informs Jessica that he wants to spend Christmas with friend Nicole in New York. But Jessica insists that tradition prevails and he needs to spend the holiday with the family, so he does everything within his power to try and get her to crack and allow him to go. Meanwhile, Louis and Evan do their best to try and help an overwhelmed Emery decide on which one of his numerous friends to invite to the family’s Christmas Eve dinner.
When Katie starts her day in a bad mood, the Ottos come together to cheer her up; but in an alternate reality and in a different sweater, Katie starts her day in a good mood and the family comes together to cheer up Greg.
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