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On her first day at Gruber and Gruber Helen consults with Ruth O'Malley (Alison Whyte) who wants Helen to enforce the 'vasectomy clause' in her mother's will. The clause states that Ruth's brother Dean, a free-spirited artist, will only inherit his share if he has a vasectomy. Roz calls Helen's old boss and finds out that Helen was fired from her last job but she agrees to keep her on if Helen will submit to some mentoring. Helen gets an after-hours visit from Dean O'Malley (Glenn Robbins).

Helen mediates a case between a bereaved daughter, Gina Munster (Daniela Farinacci) and Kellie-Joy Fraser (Jessica Redmayne), the new, much younger partner of Gina's dead father, Alan Munster. Both women want Alan Munster's ashes. Helen mediates an agreement whereby Kellie-Joy will get one teaspoon of ashes but at the last minute, Gina reneges on the deal. Meanwhile, Helen has an awkward family lunch at Dad's house, which culminates with her father accidentally killing a pesky possum with his homemade sling shot. Helen is kicked out of her Airbnb for being 'too messy' and 'complaining too much' about everything.

Roz announces that Gruber and Gruber has been nominated for a Small Business Award at the local council awards night. The judging is done by a 'mystery judge' who could come at any time, so she instructs everyone to be on their best behaviour and has a quiet word to Helen about her ubiquitous brown suit. Helen meets with Petro (Alex Papps), a man who is convinced he is the illegitimate son of a recently deceased newsreader. Helen and George try to put on their best faces for every client, including Blayden Tork (Ed Kavalee) who comes in to consult with Helen about his will. A scuffle in reception has Helen and George worried that they've blown their chances of winning an award. Roz puts her best face (and dress and hairdo) forward at the awards night anyway, determined to enjoy the evening.