A new era at Valco and Induction day for new recruits Rose - a seemingly sweet old lady, and Harry - a cocky young till boy, as Gavin takes them through an embarrassing induction video.

Gavin's new assistant, Daniel, starts today and is thrown into the deep-end while Gavin deals with the arrival of the owner of Valco, who's dropping off his daughter, Charlie.

Valco’s had a problem with counterfeit money recently so the staff are all warned o be on the lookout. Rose is winding Lisa up for most of the day, insinuating that she’s not good enough for Colin.

Daniel is running first aid training today and Brian, Margaret, Neville, Linda and Charlie all attend. Brian contradicts Daniel with his superior knowledge but it’s Charlie who really drives him mad and Daniel eventually loses his rag with her.

Freddie Flintoff is launching a party range in Valco today and for the main press event he’s bowling a few balls down an aisle to Gavin.

Daniel's running the store when head office announce the canteen is no longer free. The staff are not impressed so Charlie takes them all out to lunch to take the heat off Daniel.