The Customer Services team are on a mission to make their toilets the best toilets at any Thai airport. British women Zoe and Georgia enjoy a 50th birthday bash in the holiday hot-spot, but someone may have forgotten the sun cream.
A power cut causes some stress for customer relations officer Zang. Engineer Sirot and mechanic Naphat reveal what it takes to turn an aircraft around in just 45 minutes.
The customer service trainees put on a special performance for passengers on Valentine's Day. Lise and Peter reunite after two months of separation, and Patrick and Kunghee prepare for the wedding of a lifetime.
Customs officer Pui has a hard time explaining the prohibited goods rule, Andy tries to ship his prized paintings back to Manchester, and Dollar is a special dog.
At Phuket International Airport, the fire brigade train for a full-scale aircraft crash. Elsewhere, Ebony arrives for her second breast augmentation procedure.
A large group of party goers arrives at the airport having flown in from Brooklyn. A trio of British holidaymakers arrive in Phuket, unfortunately they should be in Bali. Whoops.