A two-part documentary following a group of gamers who receive a series of disturbing messages from their friend Menhaz, a known troll on the online game "Perfect World." When Menhaz tells his friends that he plans to murder each of his family members one by one, they think this is just another one of his sick pranks. Menhaz sends pictures of his mother and grandmother brutally slaughtered, forcing the gamers to slowly realize that this isn't a hoax and that they are witnessing the murders in real time. Having no clue where he lives or if Menhaz is even his real name, the gamers quickly tap into their hacking skills to try to track him down before he can kill his sister and father.