Laura arrives with mates to help her celebrate her recent divorce; Debbie, proud grandmother-to be celebrates a very special baby shower for her daughter, Jess; Liverpool brides-to-be Trudie and Danielle get married.

The hotel braces itself for another busy weekend of almost 700 guests; but it's just another day for owners Lawrence and Katie and their three-year-old twins, who live on-site in an apartment on the 4th floor.

A late booking has come in for a wedding but the hotel's wedding suite is already booked so Director Kris and his team set about converting a luxury room into the bridal suite of dreams.

Giving each guest an unforgettable experience takes an army of staff to achieve, the hotel owners Lawrence and Katie explain that they expect all 250 staff to go the extra mile for their guests.