Tacoma FD's newest chief, Terry McConky, is under scrutiny by the city council to get serious about his station's ratings; Terry's crew puts his job in jeopardy by engaging in a ridiculous competition for a super "sawft" prize.

During a call to a police officer's house, Andy and Ike make a misstep that fans the flames of the fire department's feud with the police department; the chief tries to keep a lid on the dispute, but his crew wages a tit-for-tat war with the police.

The crew is assigned its first-ever female firefighter, Lucy, sending the firehouse into a tailspin; when Chief cracks down on rookie hazing, the guys do it anyway only to find that Lucy is a force with which to be reckoned.

The Tacoma FD's negligence during a firehouse school trip makes Councilwoman Price so angry she orders the guys to complete a training re-certification with an old nemesis who's just itching to fail them.

Andy's big welcome from a different team of firefighters has him questioning his place within his own crew; Eddie spars with a new top chef at the station to win the annual pancake cook-off.

FD braces for a night of insane full moon rescue calls; Eddie and Granny go on active appendage duty; Ike gets bitten into an altered state.