A small town is left reeling when a group of criminals barricade themselves inside a bank branch with a number of people as their hostages.

Negotiations between the police and the criminals begin, as staff members, a customer, and two children anxiously await their fate.

The situation worsens when a shooting incident occurs; Ivo wants to know the extent of the situation inside the bank; Ibrahim struggles to negotiate.

The criminals pressure the hostages to move the money to a safe location, but the hostages aren't all in agreement; the police decide to take drastic steps.

Von is told to leave the case, but she can't get it off of her mind and suspects something is amiss; Von makes a shocking discovery that changes the game completely.

One hostage appears to know more about the situation than the others; the robbers have a surprise visitor; Susan faces a tough dilemma.